The Law Office of Theresa N. Alvarado, PLLC (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of information provided by visitors to our website and our clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.tnalvaradolaw.com.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Complete contact forms on our website
- Request a consultation or contact us via email or phone
- Subscribe to our newsletter or mailing list
- Engage our services as a client
- Provide documents or information related to your legal matter
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP address
- Browser type and version
- Operating system
- Pages viewed and time spent on pages
- Referring website
- Date and time of visits
We collect this information through cookies or similar technologies.
How We Use Your Information
We use the information we collect to:
- Provide legal services and advice
- Communicate with you about your legal matters
- Respond to your inquiries and requests
- Schedule consultations and appointments
- Process payments for legal services
- Send newsletters, updates, and educational content (with your consent)
- Improve our website and services
- Comply with legal and ethical obligations
- Prevent fraud and maintain security
How We Share Your Information
We maintain strict confidentiality of client information. We may share your information only in the following limited circumstances:
- With Your Consent: We may share information when you have given us explicit permission to do so.
- Legal Obligations: We may disclose information when required by law, court order, subpoena, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Conflict Checks: We may use limited information for conflict-of-interest checks when evaluating potential new clients.
We do not sell, rent, or trade your personal information.
Data Security
We implement reasonable physical, technical, and administrative security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Third-Party Links/Embedded Content
Our website may contain links to third-party websites or embedded content from other websites (e.g. videos, images, etc). We are not responsible for the privacy practices or content of these external sites.
Text Message/SMS Communications
Consent to Receive Text Messages
By providing your mobile phone number and opting in to receive text messages from our firm, you consent to receive text messages (SMS) and/or multimedia messages (MMS) from Law Office of Theresa N. Alvarado, PLLC at the phone number you provided. These messages may include:
- Appointment reminders and confirmations
- Important updates regarding your legal matter
- Time-sensitive communications related to deadlines or required actions
- Client satisfaction surveys
- General informational messages about our services
Message Frequency and Charges
Message frequency varies depending on your legal matter and the services you’ve engaged. You may receive occasional messages or more frequent messages during active representation. Message and data rates may apply based on your mobile carrier’s plan. Please contact your wireless carrier for information about your messaging plan.
Opt-Out
Text message communications are optional. You are not required to consent to receive text messages as a condition of using our services or becoming a client.
To Opt Out: You may opt out of receiving text messages at any time by:
- Replying “STOP,” “UNSUBSCRIBE,” or “CANCEL,” to any text message from us
- Contacting us directly at (210) 960-1950 or admin@tnalvaradolaw.com
- Updating your communication preferences if you have access to a client portal
Email Communications
If you provide us with your email address, we may send you:
- Responses to your inquiries
- Information about your legal matters
- Newsletters and educational content (you may opt out at any time)
- Administrative messages related to our services
You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any email or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you administrative messages related to your legal matters.
California and Other State Privacy Rights
If you are a California resident or reside in another state with specific privacy laws, you may have additional rights regarding your personal information. Please contact us to exercise any applicable rights under state privacy laws.
Retention of Information
We retain client information for as long as necessary to provide legal services and as required by applicable law.
Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time. We encourage you to review this privacy policy periodically. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.
Contact Information
If you have questions or concerns about this privacy policy or our privacy practices, please contact us:
Law Office of Theresa N. Alvarado, PLLC
Phone: (210) 960-1950
Email: admin@tnalvaradolaw.com